Managing Bookings

Booking requests

When a client submits a booking request you’ll see it in Requests in your dashboard.

• Approve — They’ll get a link to pay the deposit (if you use one) and then to pick an appointment time.
• Decline — Optionally add a note (e.g. “Books are closed until March”).
• Request changes — Reply via Messages to ask for more details or different dates.

After approval, the client pays the deposit (if required) and chooses a time from your available slots. The booking then appears under Appointments.

Appointments

From Appointments you can:

• Open an appointment to see client details, session info, and reference images.
• Mark complete — Enter actual duration, amount charged, and payment method. You’ll then see options to add the work to your portfolio or schedule the next session.
• Mark no-show — Use if the client didn’t show up.
• Cancel — Cancel with an optional note; the client is notified.

Multi-session projects

For pieces that need multiple sessions:

• When completing a session, use Schedule next session to offer the next slot from the same booking.
• You can create a Project and link it to the booking to track progress (e.g. “Session 2 of 5 completed”).

Walk-in bookings

If someone books in person, use Add booking (walk-in) from your dashboard. Enter their name and contact; if they don’t have an account they’ll get an invite to create one. The booking is created as scheduled (no request/approval step).